Colors are different than they should be
When colors are completely wrong (for example, when green prints as blue or yellow), the
color cartridge might have run out of one or more colors of ink.
To check the ink levels of your print cartridges in Windows, go to the Toolbox (if you have
installed it on your system). To open the Toolbox, click
Start
, point to
Programs
,
hp deskjet 9300 series
, and then click
hp deskjet 9300 series Toolbox
.
After printing a test page, clean the print cartridges if necessary. See
“Cleaning the print
cartridges”
for instructions.
Colors are gray or are the correct color but the wrong shade:
• If colors are printing in shades of gray, the
Print in Grayscale
check box is probably
selected in the printer driver. For color printing, uncheck the
Print in Grayscale
check
box on the
Color
tab.
• If the hue or tone of color is shifted, the wrong setting might be selected in the printer
driver. Select the
Color
tab and make sure the color sliders are centered.
Check the paper type.
Colored paper might cause the mismatch in the printout. Try printing on plain white paper.